Okbage Privacy Policy — Your Information Is Safe With Us

Okbage (okbage.net) places the highest importance on the privacy of its users. We believe you should have full control over your personal information. This Privacy Policy explains what data Okbage collects, why it is collected, how it is used, and how it is kept secure.

This policy applies to all Okbage services — including the website, mobile app (where applicable), and customer support channels. "Privacy Policy" refers to this document. "We" and "our" refer to the Okbage platform, and "you" and "your" refer to any user.

Okbage believes in full transparency. That's why we've written our Privacy Policy in clear, plain English — so you always know exactly what we do and don't do with your data.

Okbage only collects the information needed to deliver the best possible experience. Below is a breakdown of the different types of data we collect:

a. Information Provided at Registration:

b. Automatically Collected Information:

• Device Information: Your device type, operating system, and browser version.
• Log Information: Login time, IP address, and session duration.
• Usage Data: Pages visited, time spent, and games played.
• Transaction Information: Deposit, withdrawal, and betting history.
• Cookie & Tracking Information: Details are provided in the Cookie section.

c. Information Received from Third Parties:

In some cases, we may receive information about you from payment gateways or KYC verification providers. This information is used solely for account verification and security purposes.

Okbage uses your data only for legitimate, specific purposes. The main reasons we process your information are:

• Account Management: Ensuring secure registration, login, and account protection.
• Service Delivery: Processing betting, gaming, and payment transactions.
• KYC Verification: Verifying your identity and age.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: Addressing your complaints and inquiries.
• Legal Obligations: Meeting regulatory requirements.
• Promotional Communications: Informing you about bonuses and offers (with your consent).
• Platform Improvement: Analyzing and improving the user experience.

Okbage never sells your data. However, limited information may be shared with third parties in specific circumstances:

Service Providers:

• Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket for processing transactions.
• KYC Provider: Authorized third parties for identity verification.
• Cloud Services: Secure data storage provider.
• Analytics Tools: For analyzing platform performance (anonymized data).

Legal Requirements:

• By court order or government directive.
• To comply with Anti-Money Laundering (AML) regulations.
• To law enforcement agencies for fraud or criminal investigations.

Okbage uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

Types of cookies we use:

You can disable cookies at any time through your browser settings. However, doing so may affect certain features, particularly login sessions and gaming functionality.

Okbage protects your data with multiple layers of security:

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Firewall Protection: Advanced firewall protection is in place to block unauthorized access.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security.
• Regular Security Audits: External security experts conduct regular security audits.
• Access Control: Only authorized personnel can access specific data.
• Data Backup: Regular encrypted backups are maintained.

Okbage does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction Records: 7 years, as required by financial regulations.
• KYC Documents: 5 years after account closure.
• Log Files: 90 days.
• Marketing Information: Until you withdraw your consent.

Once the retention period expires, data is securely deleted or anonymized.

As an Okbage user, you have the following rights over your data:

Okbage strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has created an account, it will be immediately closed and all associated data deleted.

If you believe we may have information about a minor, please contact us immediately at support@okbage.net.

Okbage may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, a notification may be sent to your registered mobile number or email. Continued use of the platform after any changes will be considered acceptance of the updated policy.

Make it a habit to review this page regularly.

For any questions, complaints, or data requests regarding this Privacy Policy, please get in touch with us:

• Email: support@okbage.net
• Live Chat: Available after logging into the platform
• Response Time: Usually within 24–48 hours